Q1. What is your terms of packing?

Generally, we pack our goods in neutral brown cartons. If you have legally registered patent, we can pack the goods in your branded boxes after getting your authorization letters.

Q2.What is your terms of payment?

T/T 30% as deposit, and 70% before delivery. We’ll show you the photos of the products and packages 
before you pay the balance.

Q3.What is your terms of delivery?

EXW, FOB, CFR, CIF, DDU.

Q4.How about your delivery time?

Generally, it will take 30 to 60 days after receiving your advance payment. The specific delivery time depends 
on the items and the quantity of your order.

Q5.Can you produce according to the samples?

Yes, we can produce by your samples or technical drawings. We can build the molds and fixtures.

Q6.What is your sample policy?

We can supply the sample if we have ready parts in stock, but the customers have to pay the sample cost and 
the courier cost.

Q7.How do you make our business long-term and good relationship?

1. We keep good quality and competitive price to ensure our customers benefit;
2. We respect every customer as our friend and we sincerely do business and make friends with them, no matter where they come from.

Q8: How will you deal with clients feedback on leaked products etc? Will the leaked parts need to be returned you?

We will need clients photos to show us the product, then after we get the solution on the problem, clients may choose get free parts in next order or deduct the cost from next order also.